United Airlines, We put the "Hospital" in "Hospitality"!

In article
Sylvia Else wrote:

On 12/04/2017 3:08 PM, First-Post wrote:

I haven't done the math myself but I've read articles that say so far
United has lost around $700 million thanks to this fiasco that was
effectively caused by their desire to make every single seat on every
flight profitable. Their stock has fallen like a rock.

The market can penalize screw ups worse than any court.


The $700 is a reduction in market capitalisation, not a loss made by the
company. The stock will bounce back.

Maybe without Mr. Munoz at the helm.

I've seen some clueless people in my time, but this guy takes
the cake.

The United investigation into why a passenger refused to get out
of a seat he'd paid for to accomodate airline employees astounds
me.

The priority here is those who pay. Shuffling crews around is
an airline's problem and should never affect passengers.

I used to fly a lot and I've seen crews from different airlines
traveling on other carriers numerous times. There is no reason
United couldn't have re-accomodated their crew on another
airline.

On 13/04/2017 5:21 AM, Christopher wrote:

The priority here is those who pay. Shuffling crews around is
an airline's problem and should never affect passengers.

I used to fly a lot and I've seen crews from different airlines
traveling on other carriers numerous times. There is no reason
United couldn't have re-accomodated their crew on another
airline.


Well, we don't know the details. Perhaps there were no seats available
on other airlines, and the staff were needed at their posts on time, or
it *would* affect passengers.

Sylvia.