United Airlines, We put the "Hospital" in "Hospitality"!

"Scout" wrote in
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"RD Sandman" wrote in message
...
Petzl wrote in
:

On Thu, 13 Apr 2017 12:58:00 -0500, RD Sandman
wrote:

Petzl wrote in
news
On Wed, 12 Apr 2017 11:30:47 -0500, RD Sandman
wrote:

Sylvia Else wrote in
news:el5f1bFb5krU1 @mid.individual.net:


To my mind, the proper solution to the overbooking problem is
either to ban it outright (given that it's deliberate, not just
a mistake),

Overbooking is intentional. It is done to try and ensure paying
passengers for all flights.

The plane was full, not over booked.

Not enough is known for me to argue with you. The point is that the
plane was full, airlines can and do overbook to ensure that all
seats are filled.

Everyone was seated, so at the point the plane was full not
overbooked (UA spin).

Perhaps. We don't know if there aother passengers in the terminal
that were not added to the flight. Additionally, when the four
airline employees were added to the manifest, the flight beame
"overbooked".

If so, then the "overbooked" passengers that were added at the last
minute, ie the UA employees, should have been the first to be booted
per UA own Contract of Carriage.

I agree, or put on a later flight. UA states a "new" policy where their
employees have to be booked an hour prior to flight time per a paper I
saw this morning.

After all, check the definitions:

No need...the fact that this all came about over comped passenger who
were employees of United Airlines is bad enough. It was a cluster****.

"Oversold Flight means a flight where there are more Passengers
holding valid confirmed Tickets that check-in for the flight within
the prescribed check-in time than there are available seats."

The UE employees were not holding valid confirmed tickets nor did they
check-in for the flight within the prescribed check-in time.
Otherwise, all the seats wouldn't have been filled by boarded
passengers. QED.

Their own Contract of Carriage....which is the legally binding
contract....does NOT allow them to act as they did.


More spin is that four passengers were "randomly" selected?

Yes, it is a computer program that does the selection. Computers do
not make selections for any other reason than what is programmed into
them, and it is very difficult to make that purely random.

And yet, 'random' isn't an acceptable manner of selection per their
own CoC.

Indeed, here's a nice write up on the whole thing as it concerns
United's contract and whether it violated the terms of that contract.

https://www.bloomberg.com/view/artic...-broke-its-con
tract-with-frequent-flyers



--

RD Sandman

Airspeed, altitude and brains....two of the three are always
required to complete a mission.

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