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#1
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Spot's business practices do leave a little to be desired! My service renewed 4/27, I still haven't been billed, there is absolutely no indication anywhere I can find on my Spot Account page that tells me what the bill will be for 2017.
So I called the customer support number and this is what they told me: Gen 2 Spot users can expect 12 month renewal with tracking to be $164.98, a $5 increase over 2016 prices. Gen 3 users get socked with a much larger increase discussed at the beginning of the thread. Grudgingly, I will allow the renewal to proceed, but I think this is my last season on Spot. The *only* things I like about it is that the Gen 2 unit fits perfectly on a parachute cross strap (my rigger approves) and it works where cell service doesn't (and that's quite a lot of my XC flying). Evan Ludeman / T8 |
#2
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Does SPOT provide duplex text messaging with preset or newly composed messages?
Does the latest SPOT device provide altitude information? Does SPOT offer Adverse Condition Alerting Service? (for a current flight plan) Does SPOT offer Flight Aware flight tracking? (with or without a flight plan) Will SPOT report on the operational status of their system? For example: https://status.inreach.garmin.com/ Time to shop? Jim |
#3
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On Monday, May 1, 2017 at 12:36:37 PM UTC-4, JS wrote:
Does SPOT provide duplex text messaging with preset or newly composed messages? Does the latest SPOT device provide altitude information? Does SPOT offer Adverse Condition Alerting Service? (for a current flight plan) Does SPOT offer Flight Aware flight tracking? (with or without a flight plan) Will SPOT report on the operational status of their system? For example: https://status.inreach.garmin.com/ Time to shop? Jim Half an hour on hold trying to cancel the upcoming renewal. What a terrible service. Still waiting. |
#4
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Remove your credit card from your online account. Then the renewal will
fail and you can ignore their new-found customer service. On 5/2/2017 4:22 PM, Andrzej Kobus wrote: On Monday, May 1, 2017 at 12:36:37 PM UTC-4, JS wrote: Does SPOT provide duplex text messaging with preset or newly composed messages? Does the latest SPOT device provide altitude information? Does SPOT offer Adverse Condition Alerting Service? (for a current flight plan) Does SPOT offer Flight Aware flight tracking? (with or without a flight plan) Will SPOT report on the operational status of their system? For example: https://status.inreach.garmin.com/ Time to shop? Jim Half an hour on hold trying to cancel the upcoming renewal. What a terrible service. Still waiting. -- Dan, 5J |
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