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DG Service contract



 
 
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  #1  
Old November 14th 16, 03:44 PM posted to rec.aviation.soaring
Dan Marotta
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Posts: 4,601
Default DG Service contract

Things like gas springs can be found from other sources. For example, I
learned the part number for the canopy gas spring for my LAK-17a by
contacting the factory and then cross referencing it learn its main use
in the world. It was a hood lift strut for a mid-90s BMW 7-series car
and I found it quite inexpensively at Auto Zone. The LAK was
experimental as is the LS-6 so it was no problem. Sometimes you have to
look beyond so called "aircraft parts". Not always, of course, but
sometimes...

On 11/14/2016 7:04 AM, wrote:
On Monday, November 14, 2016 at 8:23:38 AM UTC-5, wrote:
W dniu sobota, 12 listopada 2016 19:57:36 UTC+1 użytkownik napisał:
What are the advantages of having a DG service contact?
Can you live without one?
Is ones life easier when you have one?

S


Thanks for all the answers. I am not prone to jump into accusing DG of blackmail they have had their reasons which I think I can understand.

More of concern is quality of support etc.

Anyway, thanks for opinions.

S

My experience when bringing an LS-6 back from the dead was that the service was very good and quite helpful. The extra cost of the service contract when I bought the new canopy was somewhat painful. What I really did not like was that in January, one month after I bought the canopy and paid the fee, they expected the repeat fee when I needed to buy a gas spring.
If you break your ship, the fee added to your parts order will be another cost the insurance company has to pay.
I would not stay away from a really good glider because of this.
FWIW
UH


--
Dan, 5J
  #2  
Old November 14th 16, 05:55 PM posted to rec.aviation.soaring
[email protected]
external usenet poster
 
Posts: 2,124
Default DG Service contract

On Monday, November 14, 2016 at 10:44:49 AM UTC-5, Dan Marotta wrote:
Things like gas springs can be found from other sources. For example, I
learned the part number for the canopy gas spring for my LAK-17a by
contacting the factory and then cross referencing it learn its main use
in the world. It was a hood lift strut for a mid-90s BMW 7-series car
and I found it quite inexpensively at Auto Zone. The LAK was
experimental as is the LS-6 so it was no problem. Sometimes you have to
look beyond so called "aircraft parts". Not always, of course, but
sometimes...

On 11/14/2016 7:04 AM, wrote:
On Monday, November 14, 2016 at 8:23:38 AM UTC-5, wrote:
W dniu sobota, 12 listopada 2016 19:57:36 UTC+1 użytkownik napisał:
What are the advantages of having a DG service contact?
Can you live without one?
Is ones life easier when you have one?

S

Thanks for all the answers. I am not prone to jump into accusing DG of blackmail they have had their reasons which I think I can understand.

More of concern is quality of support etc.

Anyway, thanks for opinions.

S

My experience when bringing an LS-6 back from the dead was that the service was very good and quite helpful. The extra cost of the service contract when I bought the new canopy was somewhat painful. What I really did not like was that in January, one month after I bought the canopy and paid the fee, they expected the repeat fee when I needed to buy a gas spring.
If you break your ship, the fee added to your parts order will be another cost the insurance company has to pay.
I would not stay away from a really good glider because of this.
FWIW
UH


--
Dan, 5J


I know where to buy alternate gas springs. My point of whining was that 3 weeks after I bought a contract in December I had to pay the tax again. That felt like I was being gouged.
I did source an alternate gas spring.
UH
  #3  
Old November 14th 16, 06:56 PM posted to rec.aviation.soaring
Steve Leonard[_2_]
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Posts: 1,076
Default DG Service contract

On Monday, November 14, 2016 at 11:55:58 AM UTC-6, wrote:

I know where to buy alternate gas springs. My point of whining was that 3 weeks after I bought a contract in December I had to pay the tax again. That felt like I was being gouged.
I did source an alternate gas spring.
UH


Another of life's "Learning experiences". The DG contract is for a calendar year. So, if you might be needing more stuff and it is December, you might want to wait until after the first of the year to buy your service agreement and make your order. Would have been nice if they had made that a little clearer up front.

Steve

 




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