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#7
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Garmin was likely started in a garage like half the companies in the world. Why don't you start a company and give everything away, while giving great service. We will see how long you last before the conspiracy theories start. Its pretty obvious you have a Naderite fear of businesses. If not, I would love to know what you do. Doing business with you is either hell or heaven. I can't tell which. Garmin was a fairly well financed start up by some PhD EEs if I recall. I have no fear of business. I am against wasting money. If I pay a dollar to a "top service dealer" for a product I can order on the 'net for 0.50, I expect my ass to be kissed. If not, I better damned well see an extra 0.50 value in my doing business with him. My point is, from my experience over the past 5 years, "quality services" have largely disappeared across the board. Everything is becoming commoditized. I made the mistake of going to a "highly regarded" paint shop for their "Perfect Paint" system for my airplane. They shafted me so bad, I would have been better off going for the lowest bidder. I just don't have the time or patience for that kind of crap anymore. If I can't trust them to get it right the first time, then I will just go cheap, or put a "liquidated damages" clause in the contract. Either I suck at selecting aviation-related service providers, or statistically service has degraded across the board. My last annual I went to a new IA that was "raved" by other owners. He never did everything I asked for. I just left it at that. This is after being raped by an IA in Florida last year. So tell me again why I need to pay $1 from an "official dealer" when I can get the same thing through the 'net for 0.50??? How is that bad business? If Garmin is demanding I go through one of their "official dealers", I have to ask if I really need a Garmin now, or just wait a few months for a price drop or grey market or ebay. |
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