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#35
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"Newps" wrote in message ... Look at Southwest. They are doing it right. I agree, but the problem is that Southwest cannot serve the whole country and sustain its business model. They exist by operating direct service on a very narrow range of routes. This is why you do not see SWA flying in and out of BOS, LGA, or any number of other extremely high-volume airports. All the people really want is a seat at the cheapest possible rate. We don't need your fancy clubs and we certainly don't care about boarding the plane 5 minutes before everybody else. Well, I used to fly upwards of 100,000 miles a year, rarely going two weeks without at least one trip. When you do that you get to spend a lot of time waiting for missed connections and weather delays, and the clubs really do help. It's one thing to put up with the cattle call a few times a year but every week? You'd go mad. Likewise, the early boarding offers one key benefit: guaranteed overhead luggage bin space. This meant (a) I could save time by carrying all my luggage and (b) still be comfortable by not having to put a bag under the seat. Like I said, when you do it constantly, it really adds up. With times being tough the past few years, companies were free to force their traveling employees to eat a lot of s--t and fly only the cheapest available fares. As conditions improve this will change. Good employees will demand better accomodations or they will quit. This is why I think Airtran has been very smart to offer Business Class seating at reasonable prices. I used to run a team of consultants and was always willing to spend a little more to make the trip easier on them. As for the client, I would explain that they were paying $1800 a day for the consultant's time, so they ought to be willing to spend a few hundred more to make sure that nice fellow showed up refreshed and ready to work, not chewed up and spit out. IMHO we need to weed the 6 majors (UA, US, AA, DL, NW, CO) down to three or four, probably by allowing some of the mergers that would have been unthinkable previously. UA, US, and DL are all sick men and I expect them to look nothing like they do today within a few years. I do not expect US to survive at all and do not understand how UA has managed to avoid going back into bankruptcy. -cwk. |
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