Lightspeed Headset Story-Wow

Maule Driver wrote:
I broke my high dollar David Clark headset in a plane crash amd you can be
damned sure they charged me to repair them. You can be equally sure the next
set I bought weren't David Clark.


Can't quite figure out if tongue is firmly implanted in cheek or whether
you are being straight... I'm thinking that there is a reasonable point
at which charging for repairs should be expected. There should be an
insurance payment to offset.


There was no catastrophic damage to my headset... the cord got cut or torn
loose; I'm not even sure. The actual earpieces, microphone , and headband were
all still intact. I thought it'd be a nice gesture for them to repair the
headset gratis... they could then advertise how rugged they were.... flying
again even after a crash. But no, they made me pay for a new cord + labor.

I now own three headsets, but only the oldest one is a David Clark.

As for any insurance, there sure wasn't any payoff for me. I worked for the
FBO; it was a customer's airplane. Somebody else collected the money. I got
worker's comp and a year and a half's vacation.



--
Mortimer Schnerd, RN

VE

I have two of the 20Ks and they are still going. Early on I cut a cord
with sliding the Cessna seat over the cord. Lightspeed fixed that for
free even though it was not their fault. The ear cushions and head band
cushion have had to be replaced on both headsets. One set they charged
me for and the other one they didn't. I didn't argue since I got so much
free survive along the way. I will agree that the stirrups are a bit
weak in design on the early models. Not sure about later ones.


-------------
Regards, Ross
C-172F 180HP
KSWI


Mortimer Schnerd, RN wrote:
Maule Driver wrote:

I broke my high dollar David Clark headset in a plane crash amd you can be
damned sure they charged me to repair them. You can be equally sure the next
set I bought weren't David Clark.


Can't quite figure out if tongue is firmly implanted in cheek or whether
you are being straight... I'm thinking that there is a reasonable point
at which charging for repairs should be expected. There should be an
insurance payment to offset.



There was no catastrophic damage to my headset... the cord got cut or torn
loose; I'm not even sure. The actual earpieces, microphone , and headband were
all still intact. I thought it'd be a nice gesture for them to repair the
headset gratis... they could then advertise how rugged they were.... flying
again even after a crash. But no, they made me pay for a new cord + labor.

I now own three headsets, but only the oldest one is a David Clark.

As for any insurance, there sure wasn't any payoff for me. I worked for the
FBO; it was a customer's airplane. Somebody else collected the money. I got
worker's comp and a year and a half's vacation.