Manufacturing Quality

Matt Whiting wrote in
:

Kyle Boatright wrote:
Snipola

That's a rare case. What was the failure? I know of plenty of people
who put many, many miles on 80's vintage Accords with excellent
reliability.

I agree. It problem was a random manufacturing defect. The reason I
won't own a Honda again isn't the failure, it is due to Honda's response
to the failure (see a post I just made). Accusing your customer of
neglect in response to an unreasonable failure of your product, is
simply stupid and I refuse to buy products from a stupid manufacturer.
There are just too many choices today to have to do that.

There've been a few business relationships I've terminated
due not to the severity of the problem, but due to the
failure upon the company's customer service folks to even
comprehend the slightest detail of said problem.

Brian
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