OLC North America

On Dec 12, 5:30 am, wrote:
To ask questions or report problems, click on the HELP tab at bottom
left on every page viewed. You will see the tabs "Imprint" "Search"
"Print" and "Help"... click on HELP

I know I can send a private query by this mechanism, but it doesn't
help the "community", as there is no open sharing of problems AND
SOLUTIONS, as we see in this forum.

Also, it's much easier to add a "me too" or "works for me" to a thread
in order to get a better picture of how things are working. The
perfect example is the problem Hans is having, yet you and I can indeed
get to the FAQ.

Many people are embarrassed by their computer skills, so just assume
the problem is an operator error. By exposing these issues openly, the
developers will no doubt get an order of magnitude increase in reports
and feedback.

-Tom