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#13
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I sent an email yesterday afternoon and received a reply today for
some additional work to be performed on my GPS-NAV (replace battery with certification). I realize that they are a small company and I hope they are busy making money, so I accept some reasonable delay in communications. I trust these guys to be reasonable and fair, so when I send them work, I include a not exceed authorization to complete the repairs with payment and return shipping information . That saves all the extra communications and makes life easier for me and I am certain for them too! If we were up flying, we would call this planning and situational awareness. Great skills that also work on the ground. |
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