![]() |
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#2
|
|||
|
|||
|
On Feb 19, 9:53*am, Bruno wrote:
I have debated for a few months if I really should post this or not but think I should share my experience. *First, I LOVE the concept of the PCAS MRX and I have received nothing short of exceptional customer service from Zaon. *I also would strongly recommend to every pilot to purchase one of these fairly inexpensive units. *That said, I would give them the following warning: I have now had my unit fail twice without any indication of failure. It still seemed to be working fine until I saw a jet whiz by real close and realized that I hadn't had any alerts for a flight or two. Again, the unit turned on and seemed to be acting fine. *I sent it back to Zaon and they were great and replaced the board to fix it the first time. A year or so passed and all of a sudden the same thing. *A plane flies close by and I haven't had a alert for 5-6 flights. *I was closely paying attention this time because of my last experience. *I sent the unit back and, again, Zaon surpassed my expectations by replacing a faulty filter this time, sending it back and not charging anything - not even return shipping. *It was well out of warranty. *Wow! *Great customer service Zaon. I called and spoke with Zaon after this second fix. *When this particular part fails on the Zaon PCAS there is no way for the unit to tell that there is anything wrong. *It just doesn't pick up any signals. *Therefore, it can't warn you if it is broken. *I would be very surprised if there are not at least a few other units out there that have this faulty part but the owner still thinks that everything is ok. Suggestions: 1. *See and avoid. *Don't ever rely on any instrument or other person to watch out for other aircraft instead of doing it yourself -no brainer. 2. *If your PCAS unit has not picked up an aircraft that it should have you might want to consider it may have this problem. 3. *Fly far, land out every once in a while because you are pushing, have fun and be safe. Has anyone else had a similar experience with their MRX having problems? Bruno - B4 Thanks for posting this Bruno. I don't have one (yet) so I hope this isn't too dumb a question. If your tow plane has a transponder, and it gets 'pinged' would the unit alert you? Where I fly, the towplane is being queried a lot, so I should have a good 'functional checkout' at the beginning of each flight (I think). |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| FOR SALE: ZAON MRX | RW | Soaring | 0 | June 20th 08 06:18 PM |
| Zaon XRX and a Garmin 496 | Marco Leon | Piloting | 2 | October 26th 07 07:33 PM |
| GPS intrference from Zaon PCAS ?? | Carl | Soaring | 9 | May 31st 07 06:12 AM |
| OT - warning to HAL RC autopilot users | ManhattanMan | Piloting | 2 | May 23rd 07 11:13 PM |
| I got my Zaon XRX PCAS test flight | cpu | Products | 3 | January 27th 06 02:13 AM |